Frequently Asked Questions

What products do Smartboom offer?

We offer a myriad of construction-related equipment. Our catalog consists of Generators, A.T.S., Welders, Air Compressors, Aerial Work Platforms and Construction equipment.

How long can I rent Smartboom's machines for?

Our renting service is greatly flexible: from one-day renting, to weeks, or months: the choice is yours to choose the appropriate duration needed to complete your project.

Do you have delivery service to the work site?

Of course. With our 17 different branches in Thailand and trained professionals, we are ready to deliver or move machines to wherever they are needed!

How are your machines maintained?

Our machines go through a rigorous quality control process and are always maintained by our team, who are trained by the respective manufacturers of these devices. We assure a high standard of quality and performance, in addition to constant technical support during the rental period.

What should I do if the machine stops functioning mid operation?

You can contact our customer service center immediately. Our team is ready to provide assistance and resolve issues quickly, ensuring your project runs smoothly without interruption.

What documents are required to rent machinery?

For rental service, we require identification (i.e. national ID card) and company information (i.e. business registration certificate).
Our team will provide you with the details on other relevant documents when we contact you.

Does the company provide installation and training services for the machinery?

We offer on-site machine installation services and provide expert advice or training on machine operation to your team.

How can I request a quotation or consultation regarding the appropriate machinery for my project?

You can contact us by phone, email, or through the online form on our website. Our team will be happy to provide advice and prepare a quotation that meets your needs.

Are there any discounts or promotions for long-term rentals or rental of multiple machines?

We have special packages and promotions for customers who rent machinery long-term or for various items. You can inquire with our team for more details to get the best offer.

What safety measures does the company have in place for servicing its machinery?

Your safety is our top priority. All of our machinery has passed safety inspections according to international standards. In addition, we provide guidance on safe operation of the machinery and have a team ready to assist you in case of emergencies.

Still got unanswered questions? We're ready to answer.

Whether you require a solution for small-scale construction or large-scale projects, we are ready to help you find the right machines for your needs. Contact us now and allow us to help you succeed in your projects.